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Getting Started
What should I do if I can't find the answer to my question in the FAQ?
A: You can reach us at spm-support@sematext.com or tweet @sematext.
Is there an On Premise version of SPM that I can run on my own servers?
A: Yes there is. Please contact us if you need more information or want to get a 30-day trial copy of On Premise SPM edition.
Is there a limit to how many servers I can monitor with SPM?
A: Each plan has a limit, but it is pretty high and if you need to monitor more servers just let us know.
Can I use SPM to monitor any application?
A: SPM can be used to monitor any UNIX server and any Java application in addition to monitoring specific applications.
Does SPM work on Windows?
A: We have not tested it, but it should work, except for the installer script and a cron job for log management. It should work completely under Cygwin.
Can I run the complete SPM on my own servers?
A: Yes, SPM on Premises is available. Please get in touch with us.Which Applications can SPM monitor?
A: SPM can monitor Hadoop, HBase, Kafka, Spark, Storm, Cassandra, ElasticSearchElasticsearch, Solr/SolrCloud, MySQL, MariaDB, Redis, Memcached, ZooKeeperApache, KafkaHAProxy, StormZooKeeper, Spark, AWS/CloudWatch, SenseiDB, JVM, etc. You can also feed it Custom Metrics.
Does SPM Integrate with ChatOps like Slack and HipChat? How about PagerDuty or custom WebHooks?
A: Yes, see Integrations.
How do I install Collectd?
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How do I configure Collectd for SPM if I am already using it?
A: SPM requires the Collectd "csv" plugin to be enabled and configured like this:
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<Plugin csv> DataDir /opt/spm/collectd/logs StoreRates true </Plugin> |
If you are already using Collectd and if the DataDir is already pointed to some other directory, simply symlink the /spm/collectd/logs directory to the directory specified in DataDir, like this:
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sudo mkdir -p /opt/spm/collectd # if needed sudo ln -s /some/existing/collectd/data/dir /spm/collectd/logs |
You will also have to merge the remaining part of the Collectd config required by SPM.Is there a Chef Recipe for the SPM client?
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A: Filters have 1 day granularity, which means that a server will be listed under Hosts filter until 24 hours since it last sent data have passed. For example, if a server stopped sending data at 1 PM and if at 8 PM you are looking at the last 6 hours of data (for a period from 2 PM until 8 PM) you will not see data from this server on the graph, but you will still see this server listed under the Hosts filter until 1 PM on the following day. After 1 PM on the following day this server should disappear from the Hosts filter.
I rebooted my server and now I don't see any data in my graphs. What should I check?
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I am using SPM for Solr and I don't see any data on Solr and JVM reports, what is the problem?
A: You should probably enable JMX in your Solr. Add or uncomment the <jmx /> directive in solrconfig.xml and restart Solr. See http://wiki.apache.org/solr/SolrJmx for more info.
I am using SPM for Solr and I don't see any data only in Solr Components or Errors reports, what should I do?
A: Most likely you are using standalone variant of Solr monitor. In that case, SPM monitor can't collect metrics which are available only when running in-process. If so, switch to in-process (javaagent) version of SPM monitor.
Elasticsearch Monitoring
Why doesn't the number of documents I see in SPM match the number of documents in my Elasticsearch index?
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