Versions Compared

Old Version 186

changes.mady.by.user Bojan Šmid

Saved on

compared with

New Version 187

changes.mady.by.user Bojan Šmid

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents

...

A: SPM agents send the data to SPM backend (hosted on sematext.com machinesservers) so it is important that machines servers where you install SPM agent can access the internet. Things to check to ensure network connectivity is ok:

...

In case you see some other result:

  • if your machine server requires proxy to access the internet, you can define its settings in /opt/spm/properties/spm-sender.properties. After that restart SPM agent.
  • if firewall is used to protect your machineserver, it may be blocking outbound traffic from it. SPM agent sends the data over port 443, so please ensure with your network admins that port 443 is allowed open for outbound traffic
  • check your DNS (see below)

2. Check if your DNS has correct entries for SPM receiverReceiver:

Code Block
getent hostsnslookup spm-receiver.sematext.com

The output of this command should look like (this, although the IP addresses and names may be somewhat different), as they change periodically:

Code Block
50.16.206.179   Server:        127.0.1.1
Address:    127.0.1.1#53

Non-authoritative answer:
spm-receiver.sematext.com    canonical name = SPM-Prod-Receiver-LB-402293491.us-east-1.elb.amazonaws.com spm-receiver.sematext.com
107.20.222.136.
Name:    SPM-Prod-Receiver-LB-402293491.us-east-1.elb.amazonaws.com
Address: 50.16.206.179
Name:    SPM-Prod-Receiver-LB-402293491.us-east-1.elb.amazonaws.com
spm-receiver.sematext.comAddress: 107.20.222.136

If you see different output, you may want to check with your network admins if everything with your DNS is ok or may need adjustment to be able to reach spm-receiver.sematext.com.

...

A: Filters have 1 day granularity, which means that a server will be listed under Hosts filter until 24 hours since it last sent data have passed.  For example, if a server stopped sending data at 1 PM and if at 8 PM you are looking at the last 6 hours of data (for a period from 2 PM until 8 PM) you will not see data from this server on the graph, but you will still see this server listed under the Hosts filter until 1 PM on the following day.  After 1 PM on the following day this server should disappear from the Hosts filter.

I rebooted my server and now I don't see any data in my graphs. What should I check

...

I am using SPM for Solr and I don't see any data on Solr and JVM reports, what is the problem

A: You should probably enable JMX in your Solr. Add or uncomment the <jmx /> directive in solrconfig.xml and restart Solr.  See http://wiki.apache.org/solr/SolrJmx for more info.

I am using SPM for Solr and I don't see any data only in Solr Components or Errors reports, what should I do

A: Most likely you are using standalone variant of Solr monitor. In that case, SPM monitor can't collect metrics which are available only when running in-process. If so, switch to in-process (javaagent) version of SPM monitor.

Elasticsearch Monitoring

Why doesn't the number of documents I see in SPM match the number of documents in my Elasticsearch index

...